Delivery

Padel Gear strives to fulfil orders as soon as possible. All items are dispatched within 1 working day of placing your order. Once an order is dispatched it may take between 1 - 3 working days for delivery. Orders will be dispatched on the same day of ordering, if the order is received before 11 am. There might be some delivery delays around Public Holidays and Black Friday. 

Orders over R750 are free, shipping for orders under R750 will be charged at R80 per shipment. Deliveries made to extremely remote areas may incur an extra delivery charge.

Orders can be tracked and you will be sent an automated e-mail for this.

Returns & Exchanges

We have a 30-day return/exchange policy, which means you have 30 days after receiving your item to request a return or exchange. We will gladly exchange an item for another item of the same or greater value at no charge. If you wish to return an item and receive a refund, then we can arrange collection from your address for a R150 return fee or you are welcome to send the item back to us through your own service providers. Rackets, Balls, and Grips are non returnable items. Gift Cards cannot be redeemed for cash or refunds.

To be eligible for a return or exchange, your item/s must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To make a return or to log an exchange, you can contact us at sales@padelgear.co.za and send the item/s back to Unit B1, RiverFrog, Zandwyk Park, R101, Paarl, 7646. Items sent back to us without first requesting a return will not be accepted.

Once your item is received and inspected, we will send an email to notify you that we have received it.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item, however we will cover the costs if there is an exchange of goods. Shipping costs are non-refundable. You should consider using a trackable shipping service or purchasing shipping insurance. The goods remain your responsibility until they are received and signed by us.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

Once your returned item has been inspected, we will notify you of the approval or rejection of your refund.

If your refund has been approved, it will then will be processed, and a credit will automatically be applied to your credit card or original method of payment. This is done through our 3rd party payment system and can take up to 5 working days. 

Gift Cards cannot be redeemed for cash or refunds. Several types of goods are also exempt from receiving a refund or exchange, unless they have a manufacturing default. These are:

  • Rackets
  • Balls
  • Gift Cards
  • Grips

Padel Rackets

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BULLPADEL - Indiga Boy - Shop Online | Padel GearBULLPADEL - Indiga Boy - Shop Online | Padel Gear
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Sale priceR 1,595.00
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Monster KidsMonster Kids
Head Monster Kids
Sale priceR 1,695.00
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BLACK CROWN - Piton Junior - Shop Online | Padel GearBLACK CROWN - Piton Junior - Shop Online | Padel Gear
Black Crown Piton Junior
Sale priceR 1,795.00
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Raider ControlRaider Control
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Sale priceR 1,995.00
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NOX - X-One Blue - Shop Online | Padel GearNOX - X-One Blue - Shop Online | Padel Gear
Nox X-One Blue
Sale priceR 1,995.00
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OSAKA - Deshi 2024OSAKA - Deshi 2024
Osaka OSAKA - Deshi 2024
Sale priceR 1,995.00
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Beat Hybrid 2024Beat Hybrid 2024
Siux Beat Hybrid 2024
Sale priceR 1,995.00
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Campione 2024Campione 2024
Fila Campione 2024
Sale priceR 1,995.00 Regular priceR 2,495.00
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X-One Evo Blue 2024X-One Evo Blue 2024
Nox X-One Evo Blue 2024
Sale priceR 1,995.00
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Tournament FlexTournament Flex
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Sale priceR 2,077.00 Regular priceR 3,195.00
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Slam FlexSlam Flex
Joma Slam Flex
Sale priceR 2,077.00 Regular priceR 3,195.00
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Hack JuniorHack Junior
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Sale priceR 2,195.00
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Tournament ProTournament Pro
Joma Tournament Pro
Sale priceR 2,337.00 Regular priceR 3,595.00
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Sale priceR 2,395.00
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Indiga WIndiga W
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Sale priceR 2,495.00
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FlashFlash
Head Flash
Sale priceR 2,595.00
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Sale priceR 2,595.00
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